S4 Inc.
  • San Antonio, TX, USA
  • Commensurate with experience
  • Full Time

Comprehensive benefits package with 401k

Job Title: Information Network & Physical Infrastructure Support

Work Location: Joint Base San Antonio-Lackland AFB, TX

Clearance: Active/current TS+

Education: HS Diploma/GED; Bachelor's degree in related discipline highly desired

Experience: 5 years


Schedule: M-F potential for occasional weekends

Travel: Occasional

Salary: Commensurate with experience

Job Listing Number: TX18005

LCAT: Information Network & Physical Infrastructure Support


Overview: S4 Inc. is seeking an Information Network and Physical Infrastructure Specialist to support the Joint Information Operations Warfare Center (JIOWC) in assisting the Department of Defense (DoD) to improve its ability to meet combatant command information-related requirements. In this position you will be providing support for all JIOWC network physical infrastructure design, installation, maintenance and documentation on-site at JIOWC Headquarters to accomplish related tasks.


Specific Duties: Provide support for all JIOWC network physical infrastructure design, installation, maintenance and documentation on-site; answer and triage customer assistance requests on information technology and communications issues; execute tailored contingency actions for system/service outages; track and document information network issues and resolutions; perform technical tasks to resolve Help Desk tickets associated with workstations, devices, peripherals, and VTC Suites; support the coordination, management, operations and maintenance of VTC operations; assist with network security incident response and management; provide equipment asset management and other life-cycle program management support; create and maintain Help Desk documentation and instructions; assist with creating systems security procedures and policies; and develop and provide training in accordance with organization policy and procedures



  • Active/current TS+ clearance
  • Must possess a minimum of five (5) years' experience in the field of personal computer equipment (e.g. desktops, laptops, tablets, smartphones) hardware and software support, common computer peripherals (e.g. printers, scanners) hardware and software support, collaboration technologies (e.g. VTC suites) hardware and software support, and ability to support industry standard software products.
  • Collectively cover five (5) years' experience in one or all of the following categories:
    • Installation of ducts and conduits, pulling cables, terminating, testing, splicing, and repairing copper, coaxial, and fiber optic cabling.
    • Installation of fiber optic modems, multiplexers, patch panels, distribution frames, cabinets, cable ladders, rack systems, and equipment components.
    • Demonstrated proficiency in the operation of Digital MultiMeters, network cable testers, loopback adapters, Optical Time Domain Reflectometer (OTDR) and software diagnostic tools.
    • Industry standard safety practices as applied to infrastructure installation and management.


To apply to this position please go to www.s4inc.com and click on Careers to complete and an employment application and to upload your resume.


S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off.  We are an Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. S4 participates in the E-Verify employment verification program.  If you are looking for a challenging and rewarding position, then we invite you to submit your resume including salary history/requirements.  Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times


If you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at accommodation@s4inc.com.


S4 Inc.
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