S4 Inc.
  • Colorado Springs, CO, USA
  • Commensurate with experience
  • Full Time

Comprehensive benefits package with 401k


Job Title: Service Desk Lead/Problem Management Lead

Work Location: Colorado Springs, CO

Clearance: Active current Top Secret

Education: MS/MA or BS/BA with 10 years of experience is desired

Certification: Current Security+CE and Microsoft Windows MCP

Schedule: As required

Travel: Occasional

Salary: Commensurate with experience

Job Listing Number: CO17038

Contract Labor Category: System Administrator- Senior

 

Overview: The NORAD and USNORTHCOM Information Technology Service Management (N2ITSM)  contract supports the full range of NORAD and USNORTHCOM (N-NC) missions to include providing professional, administrative, technical and management support for the N-NC Cyberspace Operations Directorate (N-NC/J6) to support the enterprise information technology (IT) services provided by the N-NC/J6 in support of NORAD and USNORTHCOM (N-NC) missions.  Provide IT services to N-NC based on the industry best practices Information Technology Infrastructure Library (ITIL) framework that allows for high-quality, measurable performance of IT services and meet all N-NC IT requirements through the entire life-cycle of each IT service in all possible operating environments to include: stable day-to-day operations, deployed operations, exercises, and contingencies.

 

Specific Duties:

  • Responsible for activities related to system administration;
  • Assigns personnel to various projects; directs their activities; and evaluates their work;
  • Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization;
  • Responsible for the installation, maintenance, configuration, and integrity of computer software; Implements operating system enhancements improving the reliability and performance of the system.

 

Qualifications:

Current active TS

Current Security+CE and Microsoft Windows MCP

 

To apply to this position please go to www.s4inc.com and click on Careers to complete and an employment application and to upload your resume.

 

S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off.  We are an Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. S4 participates in the E-Verify employment verification program.  If you are looking for a challenging and rewarding position, then we invite you to submit your resume including salary history/requirements.  Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times

 

If you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at accommodation@s4inc.com.

 

S4 Inc.
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