S4 Inc.

Knowledge Operations Technician Jobs at S4 Inc.

Knowledge Operations Technician Jobs at S4 Inc.

Sample Knowledge Operations Technician Job Description

Knowledge Operations Technician

Job Title: Knowledge Operations Technician

Clearance: Active current Secret

Please note that you must be a US citizen to apply to this job posting

Education: Bachelor's degree or higher and 2 years of job related experience or 4 years of job related experience in lieu of a degree

Location: Scott AFB, IL

Job Requisition: IL18011

 

Job Duties:

  • Assist in analyzing, planning, and integration of enterprise level KO related systems and applications
  • Analyze project requirements, assess available solutions, recommend the optimal solution, and develop a plan for fielding the changes.
  • Providing strategic planning support for migrating collaboration environment solutions
  • Propose integrated plans for existing and future KO-related systems. Outline the migration from current systems to identified solutions.
  • High-level plan that addresses risks, issues, assumptions, dependencies, actions, and impacts.
  • Provide recommendations for review and approval
  • Analyze and validate support requirements submitted by stakeholders.
  • Analyze and coordinate with the stakeholders for clarity and completeness as required.
  • Ensures adherence to quality standards and reviews deliverables.
  • Recommends and takes action to direct the analysis and solutions of problems. 

 

Required Skills:  

  • Ability to work in a team environment using and applying industry best practices, processes and techniques, associated with various software development methodologies to provide IT/IM support. 
  • Must be a self-starter
  • Has a demonstrated track record of success leading new large-scale business initiatives.
  • Provide technical research and analysis support that will assist in the development of system designs.
  • Design activities are anticipated in a supporting role during the development of pilot projects or prototypes, or planning releases for smaller systems.
  • Assist in the planning and executing of collaborative environment pilot projects to demonstrate the potential of key technologies or processes.
  • Developing the applicable prototype project plan and providing Subject Matter Experts (SMEs) during project execution.
  • Develop and update KO related content in accordance with industry best practices.
  • Update and sustain Collaborative environments.
  • Validate system requirements and objectives, design, configure, execute testing, migrate environments, maintain layouts, modify site layouts, update and/or add content, create/edit web parts, manage user access and permissions based on program requirements.
  • Evaluate Collaborative environments and provide recommended capability and functional enhancements.
  • Develop and provide environment training
  • Respond to customer feedback.
  • Recommend changes to Collaborative environments.

 

Qualifications:

  • Active current Secret clearance
  • Bachelor's degree or higher and 2 years of job related experience or 4 years of job related experience in lieu of a degree
  • Strong written and oral communication skills will be required.
  • Must have at least 2 years of experience with the Air Force in an IT role
  • Ability to work in a team environment and be a strong advocate for the company. 
  • Background in Project Management or equivalent is desired

 

To apply to this position please go to www.s4inc.com and click on Careers to complete and an employment application and to upload your resume.

S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off. We are an Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. S4 participates in the E-Verify employment verification program.

If you are looking for a challenging and rewarding position, then we invite you to submit your resume including salary history/requirements. Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times. If you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at accommodation@s4inc.com

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