LOGSA Remedy Administrator, Intermediate

Job Title: LOGSA Remedy Administrator, Intermediate

Location:  Redstone Arsenal

Clearance: Secret

Please note that you must be a US citizen to apply to this job listing

Education: Bachelor desired, 3years or more experience

Certification: DoD 8570 certification, IAT Level II (Security +)

Schedule/Shift:

Travel:  Occasional 

Requisition:  AL17008

Job Duties: Must have hands-on experience with BMC Remedy Administration.  Will support the following:

Administration of the Remedy ITSM suite

• Incident Management
• Change Management
• Problem Management
• Service Request Management
• Asset Management
• Remedy CMDB

Remedy Development and custom configurations

• Customizing/troubleshooting Remedy forms, fields, work-flows, processes, templates
• Customizing/troubleshooting Remedy mail services, mail rules, mail forms, notification rules
• Building custom reports/searches

Qualifications:

• Current/Active Secret
• Bachelor's Degree in Information Technology or Information Systems and/or 3-5 years hands-on IT experience with at least 3 of those years providing Remedy Admin support or equivalent
• Minimum Information Assurance Management (IAT) Level II certification in accordance with DoD

8570.01-Manual (CompTIA Security +)

Skills:

• Ability to deal with difficult customers
• Pleasant demeanor and knowledgeable telephone skills
• Previous hands on experience in all facets of systems administration/network management

S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off.  We are an Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. S4 participates in the E-Verify employment verification program.  If you are looking for a challenging and rewarding position, then we invite you to submit your resume including salary history and requirements.  Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times.

If you are an individual with a disability or a disabled veteran who is unable or limited in your ability to use or access http://s4inc.iapplicants.com/searchjobs.php  to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at accommodation@s4inc.com for an accommodation to this process.

Current Openings for LOGSA Remedy Administrator, Intermediate Jobs at S4 Inc.