Mission Support Services Division Chief

Job Title: Mission Support Services Division Chief

Location: Fort Huachuca, AZ

Clearance: Active/current Secret

Please note that you must be a US citizen to apply to the job posting

Certification: Current IAT Level II Baseline Certification: Security+ or higher; ITIL Foundation Certification: IT Services Management

Education: BS in CS or an Information Technology Engineering

Experience: 10+ years of IT Operations support experience; 5+ years' experience in the same or similar operations working in a technical environment

LCAT: Division Chief

Requisition: AZ18003

Oversees the USARCC-C internal services to support daily operations. Most of these services are a subset of those provided externally, and support the provision of external services. Internal services in support of overall USARCC-C operations include thin client, workstation, and server management, local area network management, operation of the Service Domain of the CONUS Forest, facility management, computer room operations, logistics support, security management, storage management, internal tools support, and support for Information Technology Infrastructure Library (ITIL) management processes.

Job Duties: Responsible for the oversight of the following functions:

• Server and Workstation Support: Approximately 14,300 event/incident/service request tickets require resolution each year
• Security and Information Assurance: Performance of approximately 2,000 scans per month, validation of approximately 80 clearances per month, and support of approximately 2,000 customer requests per month. 
• Infrastructure Support
• SAN/Virtual Machine (VM)/Backup Support
• Internal Tools Support
• Logistics Support
• Information Technology Infrastructure Library (ITIL): Continual Service Improvement

Qualifications:

• Active/current Secret clearance
• You will be required to be certified in: IAT Level II Baseline Certification: Security+ or higher;
• ITIL Foundation Certification IT Services Management
• BS in CS or an Information Technology Engineering is desired
• 10+ years of IT Operations support experience; 5+ years' experience in the same or similar operations working in a technical environment
• Strong understanding of ITIL framework.
• Knowledge of ITIL Incident, Problem and Change management process areas.
• Worked in a DoD enterprise network environment
• Working knowledge of networks and delivery paradigms

To apply to this position please go to www.s4inc.com and click on Careers to complete and an employment application and to upload your resume.

S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off.  We are an Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. S4 participates in the E-Verify employment verification program.  If you are looking for a challenging and rewarding position, then we invite you to submit your resume including salary history/requirements.  Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times

If you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at accommodation@s4inc.com

Current Openings for Mission Support Services Division Chief Jobs at S4 Inc.